Informant Technologies is committed to delivering superior customer support services that complement and add value to our software. Our customers understand the value we place on long-term business relationships, and our pledge is to provide them with prompt, knowledgeable, and professional support services.
Support Plan Benefits:
- Unlimited access to our toll free helpdesk line during normal business hours.
- Special discounts on additional software purchases.
- Access to our customers-only website.
- Free releases of the regular updates and enhancements to the software that we deliver periodically.
Our customers-only website easily allows customers to download new software updates and releases, access a broad range of information on our solutions, find answers to frequently asked questions posed by our customers, find details of upcoming follow-up training opportunities and special events for customers, and interact with our technical support staff.