Informant System Requirements

Server Requirements

  • Processor: 1.4 GHz x64 CPU (Minimum) / 2 GHz x64 CPU (Recommended)

  • Memory: 2 GB RAM (Minimum) / 8 GB RAM (Recommended)

  • Disk Space (before installation): 32 GB (Minimum) / 40 GB (Recommended)

  • Networking: 100 Mbps Ethernet connection (Minimum) / 1000 Mbps (“Gigabit”) Ethernet connection (Recommended)

  • Database: Microsoft SQL Server 2014 (all editions, including Express) (Minimum) / Microsoft SQL Server 2019 (all editions, including Express) (Recommended)

    • New customers receiving a database conversion will require SQL Server 2022 (all editions, including Express).

    • The following must be configured for the SQL Server instance where the Informant database will be deployed:

      • Mixed mode authentication must be enabled.

      • To support the Informant Configuration Manager's automatic database detection feature, the SQL Server Browser service's Startup Type must be set to "Automatic".

      • "TCP/IP" should be set to "Enabled" in the SQL Server Configuration Manager under SQL Server Network Configuration.

      • Windows Firewall may need to be configured to allow traffic to/from SQL Server and SQL Server Browser.

  • Operating System: Windows 10 (64-bit) or Windows 11 (64-bit) or Windows Server 2016 (64-bit) (Minimum) / Windows Server 2019/Windows Server 2022 (64-bit) (Recommended)

    • Virtualization (Hyper-V, VMWare, etc.) Supported: A virtual machine can be used as the Informant server and this configuration is supported.

Client Requirements

  • Processor: 1 GHz x32/x64 CPU (Minimum) / 2 GHz x64 CPU (Recommended)

  • Memory: 2 GB RAM (Minimum) / 4 GB RAM (Recommended)

  • Disk Space (before installation): 20 GB (Minimum)

  • Networking: 100 Mbps Ethernet or 11 Mbps WiFi connection (Minimum) / 1000 Mbps (“Gigabit”) Ethernet or 54 Mbps WiFi connection (Recommended)

  • Operating System: Windows 10/Windows 11 (64-bit) (Minimum)

Implementation Notice

  • The Informant OnPatrol wireless solution is compatible with Windows-based devices only as specified in our system requirements.

  • Remote Desktop/Terminal Server is NOT Supported

  • The information listed above represents the generally expected requirements to run Informant Technologies’ software products. You should install the Informant software on computers that conform to the supported system requirements. Informant Technologies, Inc. cannot guarantee that computers that do not meet our system requirements will be able to support future releases of our software products.

(215) 412-9165 | support@informant-tech.com